PRIVACY POLICY

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Thank you for choosing to be part of our community at The Lake Collection (“Company”, “we”, “us”, “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at thelakecollection.orders@gmail.com. 

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When you visit our website http://www.thelakecollection.ca (the “Website”), and more generally, use any of our services (the “Services”, which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. 

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This privacy notice applies to all information collected through our Services (which, as described above, includes our Website), as well as, any related services, sales, marketing or events. 

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1. WHAT INFORMATION DO WE COLLECT? 

 

In Short: We collect personal information that you provide to us. 

 

We collect personal information that you voluntarily provide to us when you register on the Website, express and interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us. 

 

The personal information that we collect depends on the context of your interactions with us and the Website, the choices you make and the products and features you use. The personal information we collect may include the following: 

 

Personal Information Provided by You. We collect names; email addresses; mailing address; usernames; passwords; debit/credit card numbers; billing addresses; and other similar information. 

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Payment Data. We may collect data necessary to process your payment. If you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

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Information automatically collected 

 

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include divide and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

 

Like many businesses, we also collect information through cookies and similar technologies. 

 

The information we collect includes: 

 

Log and Usage Data. Log and usage data is service-related, diagnostic, usage and performance information our services automatically collect when you access or use our Website and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called ‘crash dumps’) and hardware settings. 

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Account Information

 

If you would at any time like to review or change the information in your account or terminate your account, you can: 

• Log in to your account settings and update your user account.

• Contact us using the contact information provided. 

 

Upon your request to terminate your account, we will deactivate or delete your account and information from your active databases.

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Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.

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